Frequently Asked Questions
Q - Who is Natura Formulas LLC and where are you located?
A - Natura Formulas LLC is proud to be a family owned business with offices in West Hollywood and Orange California.
Q - Where are your products manufactured?
A - Our products are Manufactured in the USA and United Kingdom.
Q - Is your facility certified?
A - Yes - all of our production facilities are all certified and inspected by USA and UK authorities like the FDA and NSF.
Q - Are your products natural?
A - Yes, all of our products are made with natural ingredients.
Q - Are your products suitable for vegetarians and vegans?
A - Yes, we only offer plant-based ingredients as the main source of active ingredients in our products. All of our newer products are 100% vegan including the capsule casings (some of our legacy products may have capsules partially derived from animal products, with 100% of the active ingredients are still being vegan).
Q - Are your products organic?
A - We use organic ingredients whenever possible. To see the exact ingredients, view any of our products on our website or if you have any questions, please contact us here.
Q - Are your products GMO free?
A - Yes, all of our products are GMO free. To see the exact ingredients, view any of our products on our website or if you have any questions, please contact us here.
Q - Are your products Gluten free?
A - Yes, all of our products are Gluten free. To see the exact ingredients, view any of our products on our website or if you have any questions, please contact us here.
Q - Are your products Soya free?
A - Yes, all of our products are Soya free. To see the exact ingredients, view any of our products on our website or if you have any questions, please contact us here.
Q - Do you have a guarantee on your products?
A - Yes, all of our products are backed by our Unconditional 90-Day Guarantee! So, if for any reason, you may not be satisfied with your purchase, simply notify us and we’ll make arrangements for you to receive a full refund (less shipping, if applicable). No questions asked. No unusual hoops to jump through.
Q - Where can I buy Natura Formulas products?
A - Our products are currentlyexclusively distributed on Natura Formulas.com and Amazon.
Q - If I am an international customer, can I still order your products?
A - International orders are available exclusively through Natura Formulas.com at this time.
Q - Do you sell your product at any retail locations?
A - We currently only offer our products on our website and Amazon.com - We are currently in talks with some retailers and will keep you posted on any new retail stores that may carry our products in the future.
Q - I ordered my product on Amazon and would like a refund on my purchase. How do I do that?
A - To receive a refund on Amazon, please contact us here with "Amazon Refund" in the subject line and your Amazon order id # in the body of the email.
Q - How long does it take to see results from your products?
A - Our products will work at varying degrees and speed for each individual. The key to maximum results is consistency. Taking our products as directed and being consistent with your daily use will allow the ingredients to build up in your system. Although most of our customers are very happy with our products, we realise that natural supplements may not work for everyone. If this is the case for you, we are happy to honour our Unconditional 90-Day Satisfaction Guarantee.
Q - Do you offer an affiliate program?
A - We are in the process of developing our affiliate program. Please click here to inquire about becoming an affiliate.
Q - I'm a distributor and want to sell your products. Who do I contact?
A - Please click here and fill out the Retail & Distributor contact form.